Tech Tip:

If you've been manually enrolled into this course, make sure you are clicking Login at the top right instead of Enroll. Click Enroll will just loop you back to the sales page.

Tech Tip:

If you've been manually registered into this class make sure you are clicking Login instead of Enroll. If you click Enroll it will loop you back to the sales page.

Tech Tip:

If you've been manually registered and the system is not recognizing your password or if you forget your password, you can always reset the password. You can do this from the Login page. Under the Login button is a small reset password link. Click that and the system will walk you through the process.

Tech Tip: Use The Right Browser

We strongly recommend using Firefox or Chrome as your default browser for accessing your course

Safari is fine as a third option, but please stay away from Internet Explorer—it won’t give you the best user experience. Also, make sure you have the most up-to-date version of your browser. Trust us, it will keep your entire digital life running faster and smoother.

Tech Tip: Only Log In From One Browser Or Platform At A Time

Before you close your browser window or power down, click the “LOGOUT” button in the top right corner of the navigation bar.

This goes for browsers as well. You may often shift back and forth between Chrome and Firefox, or run multiple programs at once, but this program is not designed for that. Only open the course in one browser at a time. Otherwise, the system will loop you around and around and, trust us, it’s not as fun as it sounds.

Tech Tip: Logout When You’re Done

Before you close your browser window or power down, click the “LOGOUT” button in the top right corner of the navigation bar.

This resets the system in case you login from a different browser or device later on. It’s also a good habit to get into to ensure the security of all your personal information.

Tech Tip: Having A Tech Difficulty? Clear Your Cache!

We’ve found that many technical glitches can be easily fixed by simply clearing your browser cache. There’s no need for you to proactively do this unless you experience difficulties, but if you do, try logging out of the system first, closing any browser windows, and then clearing your cache.

Learning Tip:

Having a safe environment to learn and be willing to risk failing is important for growth. While we can't guarantee confidentiality, I highly encourage that as a group we honor the learning in this group and practice vault keeping. Meaning, don't share stories or experiences that are not ours to share.

Disclaimer

The Site Does Not Provide Medical Advice

The contents of the eRemedy Counseling & Consulting Site, such as text, graphics, images, information obtained from eRemedy Counseling & Consulting, and other material contained on the eRemedy Counseling & Consulting Site ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately.